Return Policy

Our Policy

At Mushroom Labs, we understand that returns may sometimes be necessary. We handle every request with care and respect, while ensuring safety and compliance at all times.

Conditions for Return

Returns are accepted only under the following conditions:

• The package received is incorrect, incomplete, or damaged.
• Return requests are made within 7 days of product receipt.
• Products are unopened and in original packaging to ensure safety and quality.
• Opened or used items cannot be returned due to the nature of our products.

Return Procedure

If you qualify for a return, contact our support team promptly with your order details and reason for return. We will provide detailed instructions for return shipment.

Customers are responsible for shipping costs on returns unless the error is on our part.

Refunds

Once your return is received and inspected, we will notify you of the refund approval status.

Approved refunds are processed within 7-10 business days via the original payment method. Manual processing timelines may apply.